Escrow protection
Funds tied to every order
A clear explanation of how order funds are reserved, released or refunded on ProOnMe.
Order funding
When you place an order, the full order amount is deducted from your available wallet balance and reserved for that order.
Reserved funds
Reserved funds cannot be withdrawn or used for other orders while the order is active.
Seller delivery
The seller submits a delivery with files or notes through the order workspace.
Buyer acceptance
When you accept a delivery, the order completes and funds, minus platform fees, are released to the seller's balance. Orders with no response may auto-complete after the review window stated in the order terms.
Revisions
You can request revisions up to the number included in the purchased package.
Dispute handling
Either party can open a dispute. Reserved funds stay locked while the ProOnMe team reviews evidence from both sides and issues a decision.
Refund eligibility
Refunds to your wallet balance may be issued for cancelled orders, undelivered work, or dispute decisions in the buyer's favor.
Platform fees
Fees are shown before you fund an order. See the Fee Schedule for current rates.
Supported networks
USDT on TRON (TRC-20) · USDT on Ethereum (ERC-20) · USDC on Ethereum (ERC-20) · BTC on Bitcoin · ETH on Ethereum
Blockchain fees & delays
Deposits and withdrawals require network confirmations and may incur blockchain fees. Sending assets on the wrong network can result in permanent loss.